Terms & Conditions

Welcome to Artistic Mart. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

Artistic Mart reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.

However, slight variations in color, texture, size, or appearance may occur due to photography, lighting, screen settings, and the natural characteristics of hair products.

We reserve the right to correct errors, update product information, or change product availability at any time.

3. Orders

When you place an order with Artistic Mart, you agree that all information provided during checkout is accurate and complete.

We reserve the right to accept, decline, cancel, or limit any order at our discretion, including orders containing incorrect information, suspected fraudulent activity, or unavailable products.

An order is considered confirmed once you receive an order confirmation from us.

4. Pricing & Payments

All product prices are displayed on our website and are subject to change without prior notice.

Artistic Mart reserves the right to correct pricing errors or inaccuracies. If an incorrect price has been displayed, we may contact you before processing the order or cancel the order and issue any applicable refund.

Customers are responsible for providing accurate payment and billing information.

5. Shipping & Delivery

We aim to process and dispatch orders within the timeframe stated on our website.

Delivery times may vary depending on the customer's location, courier service, weather conditions, holidays, or other circumstances beyond our control.

Artistic Mart is not responsible for delays caused by courier companies, incorrect delivery information, natural events, or other circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete shipping address and contact information.

6. Returns & Exchanges

Returns and exchanges are subject to our Return Policy.

Due to the hygienic and personal nature of certain hair products, some products may not be eligible for return once opened, worn, altered, or used.

Customers should review our Return Policy before placing an order.

7. Hair Products & Personal Use

Hair toppers, hair patches, buns, ponytails, bangs, streaks, and other hair products are intended for personal use.

Customers should select products based on the information provided on the product page. Artistic Mart cannot guarantee that a particular product will provide identical results for every individual.

8. Video Call Appointments

Where a product or service includes a video consultation or appointment, the appointment must be booked according to the available scheduling options.

If an appointment fee is stated as redeemable, the applicable amount may be used toward an eligible purchase according to the terms displayed at the time of booking.

9. Intellectual Property

All content available on the Artistic Mart website, including logos, brand names, product images, photographs, graphics, text, designs, videos, and other materials, is the property of Artistic Mart or its respective content owners.

You may not copy, reproduce, distribute, modify, publish, or commercially use our content without prior written permission.

10. Website Use

You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not attempt to interfere with the website, gain unauthorized access to our systems, introduce malicious software, or misuse any website functionality.

11. Third-Party Services

Our website may use third-party services, including payment processors, delivery companies, analytics providers, and other service providers.

Your use of such services may also be subject to the terms and policies of those third parties.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Artistic Mart shall not be responsible for indirect, incidental, consequential, or other losses arising from the use of our website or products.

We are not responsible for circumstances beyond our reasonable control, including courier delays, technical issues, natural events, or inaccurate information provided by customers.

13. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We reserve the right to temporarily suspend, modify, or discontinue any part of the website without prior notice.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect customer information.

15. Governing Terms

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations governing Artistic Mart and its operations.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Artistic Mart through the contact information provided on our website.

Artistic Mart
Hair Toppers • Hair Patches • Hair Buns • Ponytails & More